Mis-sold car finance refers to situations where a customer was provided with a car finance agreement that was unsuitable or misleading, leading them to make decisions they might not have made if the terms had been clearly explained or properly suited their needs. The term “PCP” stands for Personal Contract Purchase, which is a popular type of car financing option.
When it comes to PCP redress, it means that the financial institution (like a bank or car dealership) may need to compensate the customer because the PCP agreement was mis-sold. Redress in this context is a form of remedy or compensation given to customers who were affected by the mis-sale.
At our firm, we provide a free, no-obligation preliminary review to help you determine whether you may have a valid claim for mis-sold car finance. Our team is here to guide you through the process and offer expert advice on your next steps.